Shipping

FREE SHIPPING - WORLDWIDE over $99 CAD 

We provide free shipping for all orders over $99 CAD. 

Canada and USA shipping for orders under $99 CAD will be $8.00 CAD flat shipping rate. 

All shipping options for international customers are displayed at the checkout.

All packages will be shipped with Tracking.

Shop Presence Inc. cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for any local customs charges.  Any delays due to the shipping carrier, customs clearance, or external delays will also not be under the responsibility of Shop Presence Inc. 

For any further details or questions, please reach out to your local customs agent as custom policies vary country by country. 

Customs, duty, and taxes are non-refundable. If the customer refuses shipment because of unexpected import fees, the cost of the original shipping, any brokerage/customs/duty/taxes, and any return shipping charges will not be refunded.

PRE-ORDERS 

Pre-orders will be shipped out within 3 business days after the shipment has arrived to our warehouse.  At this current time, all pre-orders will be shipped with tracking via standard shipping unless expedited was chosen.  

PROCESS ON SHIPMENTS 

After your payment is verified, it could take up to 24 hours to process your order. Your order will then be shipped the following business day. This does not include weekends or holidays.

If orders were successfully processed after 11:30 am ET on a Friday, your order will likely be shipped out on the following Monday.